- Cloud Computing
- Information Security
- Intelligent Operation & Maintenance
In the era of ever changing business along with demand, enterprises seek to constantly strengthen their command of information and become more competitive by right of increasing IT spending. IT not only serves enterprises, but more importantly drives business growth. Given the prevailing trend of fusion between IT and business, IT service management is becoming a key driver to the shift of IT’s role from technical center to service center. Without a consistent and automated management platform, enterprises will be overwhelmed by the growing complexity of the IT environment in the era of information explosion.
ECCOM Integrated Operation & Maintenance Solution
ECCOM Network System Co., Ltd. (ECCOM) boasts cutting-edge network technologies, rich industrial experience and robust technical resources. We are able to combine ITIL methodology with real life management experience, and realize integrated monitoring, automated management and workflow-based collaboration, based on IT infrastructure management and a CMDB-centric integrated operation & maintenance solution. We can put in place a quick troubleshooting and response mechanism, and form an integrated IT operation & maintenance solution by combining production and operation & maintenance processes.
● Bring into full play all kinds of management tools, quantify network running status, reduce the complexity of network management, and realize physical/logical status monitoring, network robustness diagnosis, business impact analysis and visualized and easy operations.
● Provide business-level and service-level IT management platform designed for large-sized enterprises and carriers, and divide IT service management into five service levels by business model, with each level containing its applications, service modes and technical requirements, and the upper-level applications supported and served by the lower level.
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ECCOM Smart Service
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